Legal

Acceptable Use Policy

Last updated: November 14, 2026

About this policy

This policy applies to everyone who uses Marqeable and is part of our Terms of Service. It protects the people you message, other customers, and the email, SMS and social channels everyone shares. If an account breaks it, we may pause sending, remove content or suspend the account.

Email

  • Email only people who agreed to hear from you, or with whom the law lets you start or continue a conversation.
  • Don’t use purchased, rented, scraped, shared or harvested lists.
  • Honor unsubscribes. Don’t remove or hide the unsubscribe link we add, and include your business’s postal address in marketing email.
  • Don’t use misleading sender names, subject lines or headers.
  • Keep bounces and spam complaints low. We may pause sending from an account whose rates put deliverability at risk.

SMS

  • Text only people who gave you consent, and written consent for marketing texts where the law requires it.
  • Identify your business, honor STOP right away, and respect quiet hours.
  • Don’t send content carriers prohibit or restrict, including cannabis, CBD or illegal drugs; firearms; payday, high-risk or debt-relief lending; gambling; and adult content.
  • Don’t rotate numbers or split content to get around carrier filters.

Social media

  • Follow the rules of each platform you connect.
  • Don’t use Marqeable for fake engagement, spam comments or messages, or to impersonate anyone.

Content

Don’t use Marqeable to make, send or publish content that:

  • is illegal, or promotes illegal activity;
  • infringes anyone’s copyright, trademark, privacy or publicity rights;
  • harasses, threatens or promotes hate or violence against anyone;
  • sexualizes minors in any way, or is sexually explicit;
  • is deceptive: phishing, scams, false claims about health, finances or products, or fake reviews;
  • depicts a real person in a way they haven’t agreed to, or presents AI-made content as real where that would mislead;
  • contains malware or links to it.

AI features

  • Don’t try to get around the AI features’ safety limits.
  • Don’t use AI Outputs alone to make decisions about people’s credit, employment, housing, insurance or health.
  • Follow the usage policies of the AI providers we use.

Data

Don’t put payment card numbers, bank account numbers, government ID numbers, health records or other sensitive personal data into Marqeable, and don’t collect data from children under 16.

Security and fair use

  • Don’t probe, scan or test the Service’s security, or access accounts or data that aren’t yours.
  • Don’t get around usage limits, or overload or disrupt the Service.
  • Don’t scrape, copy or reverse-engineer the Service, or resell access to it.

Reporting abuse

To report abuse or a message you didn’t ask for that was sent through Marqeable, email info@marqeable.com.